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Online Boutique Return Policies


You may have heard returning online purchases is a cinch. We’d have to agree. Forget making the trek to the store (although you can if you want). There’s nothing like slapping a return label on a pair of too-small jeans and popping it in the mail instead.

What’s more — many of the online boutiques listed below offer free shipping and returns, so there’s no buyer’s remorse if your item doesn’t work out. And remember, Shop It To Me will always call free shipping offers out to you by listing them in Salemail, below the name of the store.

Think you may be cutting your return close to the deadline, or want to know return costs by store? Consult the chart below.

Online Boutiques’ Policies

Store (Click for Cust. Service)*TimeframeIn-Store Returns (US)Mailing Label Fee (US)Exchange Fee for Same Item (US)ShopbopReceived within 15 business days of receiving item.N/AFREEFREENet-a-PorterPostmarked within 14 days of receiving item.N/AFREEFREEtheOutnetPostmarked within 14 days of receiving item.N/A$7.95FREEBlueflyReceived within 60 days of order date.N/A$6.95 for return, free with Bluefly store creditNot acceptedPiperlimeReceived within 45 days of order date.N/A$6FREETobiPostmarked within 30 days of receiving item.N/A$5FREEYooxPostmarked within 20 days of delivery date.N/A$6Not acceptedUrban OutfittersPostmarked within 30 days of receiving item.Allowed. Exception: items labeled Web Exclusive.FREEFREEAsosPostmarked within 28 days of receiving item.N/ANo mailing label – customer pays return shipping.Return shipping fees apply.EndlessReceived within 365 days of order date.N/AFREEFREE shipping and return shipping, but must return item and place re-order.*
Other Helpful Links**

*The A to Z of Easy Online Returns
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Online Department Store Return Policies