Go to shopittome.com

Online Department Store Return Policies


Many department store sites go the extra mile in making returns as easy as possible. Not only do they give you the option of simply shipping the item back, but most of the ones listed below even allow in-store returns as well.

Here are their guidelines for clothing, shoes and accessories returns. Check back soon as we also round up return policies for online boutiques like Shopbop and Bluefly, and specialty retailers such as J. Crew and Banana Republic.

Store (Click for Cust. Service)*TimeframeIn-Store Returns (US)Mailing Label Fee (US)Exchange Fee for Same Item (US)NordstromAnytimeAllowed. Fine Jewelry only in Fine Jewelry department.$6FREESaksReceived within 30 days of purchase dateAllowed. Exception: FashionFix items must be returned by mail.$9.50Return shipping fees apply.Bloomingdale’sPostmarked within 180 days of order dateAllowed if carried in store. Contact Customer Service.$6.95FREEMacy’sReceived within 180 days of purchase. Jewelry within 30 days.Some items allowed.  Contact Customer Service.Varies. Contact Customer Service.Return shipping and re-shipping fees apply.Neiman MarcusSale items postmarked within 30 days. Full-price items within 60 days.Allowed$9.95Return shipping and re-shipping fees apply.BarneysReceived within 30 days of order date.Allowed. Exception: lingerie, swimwear, jewelry and eveningwear are final sale.$8.00No exchanges.*
Other Helpful Links**

The A to Z of Easy Online Returns